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It is our Honor and Privilege for winning the e-INDIA 2010 Award under Private Sector Initiative of the Year in eGovernance category.

Complaint Management System

IRCMS – Intelligent Residential Complaint Management System is highly customizable solution and comprehensive cloud based system for managing complaints through a centralized call center interface. It is easy to implement and fastest way t provide great customer service.

IRCMS is the easiest and fastest way to provide great customer service. It is by far more comprehensive and organized way to manage online complaints.

IRCMS as the name states is tailor made solution for colonies, townships, buildings, houses, apartments, apartment complexes, gated communities and any commercial or residential units.


Features integrated in IRCMS:
  • Recording Complaint
  • Tracking Complaint
  • SMS Alerts
  • Comprehensive Complaints and Job Card Management
  • Process Workflow
  • Contractor Database and Work Order History
  • Decision Support System
  • Online Analysis
  • Analytical Reports
  • Mobile Enabled
 
Out Of Box

We think out of the Box …Differently…that’s why we are Prodigian …

The Innovation must take to the level where you can be "Out of Box" thought level.The thinking level should walk to the extra mile for the Solution . We Prodigian are taking that to the reach of excelence.
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Top Services

We are making the world Proud and making a positive impact in our society …

Let’s achieve the Goal while transforming the Business objective to the existence …
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